Terms of Service

Acceptance of Terms

By downloading, installing, accessing, or using the StepSavvy mobile application ("the App"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not download, install, or use the App.

These Terms constitute a legally binding agreement between you ("User," "you," or "your") and StepSavvy LLC, a Louisiana limited liability company ("StepSavvy," "we," "us," or "our"). We reserve the right to modify these Terms at any time, and your continued use of the App following any changes constitutes acceptance of those changes.

Electronic Acceptance. By tapping “I Agree,” creating an account, or otherwise using the App, you acknowledge and agree that your electronic acceptance has the same legal effect as a handwritten signature under the Electronic Signatures in Global and National Commerce Act (E-SIGN Act) and the Uniform Electronic Transactions Act (UETA).

Description of Service

StepSavvy is a physical therapy and recovery companion application designed to support users through post-surgical rehabilitation and ongoing fitness maintenance. The App provides the following features:

• PT Exercise Tracking: Personalized daily exercise plans based on your surgery type and recovery phase, with completion tracking, streaks, and achievement badges.
• AI-Powered Gait Analysis: Record short side-view walking videos for artificial intelligence-driven analysis of your movement patterns, stride mechanics, and gait phases. Pose tracking runs on-device using Google MediaPipe; the video is also sent to Google's Gemini AI for narrative interpretation. Provides informational insights only.
• AI Form Check: Record a short side-view video of squats or bench press. The App computes objective biomechanics (joint angles, range of motion, tempo, lockout completion) on-device and sends the video, with those measurements, to Google's Gemini AI for a 0–100 form score, per-rep observations, and coaching cues.
• Foot Photo Analysis: Take a back-of-foot photo. The App sends it to Google's Gemini AI to generate a description of foot type and arch pattern, and to surface related shoe styles and movements people often explore for that pattern. Educational and descriptive only — not a diagnosis.
• Body Check-In: Quick daily self-assessment that adjusts your daily plan based on how you're feeling.
• Shoe Health Monitoring: Track wear patterns on your footwear to understand when shoes may need replacement and how shoe condition may affect your recovery.
• Recovery Dashboard: A centralized view of your recovery progress including phase tracking, daily plans, and motivational tools.
• Notifications & Reminders: Optional push notifications for exercise reminders and progress updates (can be disabled at any time via device settings).
• Pain Map & Condition Tracking: Interactive pain mapping to track pain locations, severity, and characteristics across your body, with multi-condition management for tracking multiple conditions simultaneously.
• Recovery Reports: Generate detailed PDF recovery reports summarizing your progress, exercise history, and pain trends.
• Weekly Email Summaries: Optional weekly email summaries of your PT exercise progress and recovery metrics, sent via our email service provider.
• Shoe Recommendations: Personalized footwear suggestions based on your gait analysis results and foot type.

The App is designed to complement, not replace, the guidance of your physical therapist, orthopedic surgeon, or other qualified healthcare professionals.

Medical Disclaimer

The exercise plans, gait analysis insights, and all other content provided through the App are intended for informational and tracking purposes only. They do not constitute medical advice and should not be relied upon as such.

You should always consult your healthcare provider before beginning, modifying, or discontinuing any exercise regimen, especially following surgery. If you experience pain, discomfort, swelling, or any adverse symptoms during exercise, stop immediately and seek medical attention.

StepSavvy does not guarantee specific health outcomes. Individual results will vary based on your unique medical condition, adherence to your healthcare provider's instructions, and other factors beyond our control.

Never disregard professional medical advice or delay seeking it because of information you have read or received through the App.

No Healthcare Provider-Patient Relationship. Your use of the App does not create any healthcare provider-patient, physician-patient, therapist-patient, or fiduciary relationship between you and StepSavvy or any of its officers, employees, contractors, or affiliates. StepSavvy does not provide medical care, clinical assessments, or therapeutic services of any kind.

FDA Disclaimer

The AI-powered features — including Gait Analysis, Form Check, and Foot Photo Analysis — provide general informational insights based on video and image processing algorithms. They are not medical devices, not clinical diagnostic tools, and their output should not be used as a basis for medical decisions. Form Check biomechanics measurements (joint angles, range of motion, etc.) are estimates derived from consumer-grade pose tracking and are not clinically validated.

User Accounts

To access certain features of the App, you must create a user account. When creating and maintaining your account, you agree to the following:

• Accurate Information: You will provide truthful, accurate, and complete registration information and keep it updated.
• Credential Security: You are solely responsible for maintaining the confidentiality of your account credentials (email and password). You must not share your login credentials with any other person.
• One Account Per Person: Each user may maintain only one account. Creating multiple accounts is prohibited.
• Account Responsibility: You are responsible for all activities that occur under your account, whether or not you authorized them. You must notify us immediately of any unauthorized use.
• Age Requirement: You must be at least 16 years of age to create an account and use StepSavvy. If you are under 16, please do not use the app or provide any personal information.

User Content

The App allows you to upload, submit, and store certain content, including but not limited to photographs and videos for gait analysis, exercise completion data, shoe images, and profile information (collectively, "User Content").

By submitting User Content, you represent and warrant that:

• You own or have the necessary rights and permissions to submit the content.
• Your content does not infringe upon the intellectual property, privacy, or other rights of any third party.
• Any photos or videos you upload depict you or individuals who have given you express consent for the images to be submitted and analyzed.

You grant StepSavvy a limited, non-exclusive license to process, analyze, and store your User Content solely for the purpose of providing and improving the App's services to you. We will not sell, share, or distribute your photos, videos, or personal data to third parties for advertising or unrelated purposes.

You may delete your User Content at any time through the App. Upon account deletion, your User Content will be removed in accordance with our data retention policies outlined in the Privacy Policy.

User Conduct

You agree that you will not use the App to:

• Violate any applicable local, state, national, or international law or regulation.
• Attempt to gain unauthorized access to the App, its servers, databases, or any related systems.
• Interfere with, disrupt, or impose an undue burden on the App's infrastructure or functionality.
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the App.
• Transmit any viruses, malware, or other harmful or malicious code.
• Use the App for any purpose not expressly permitted by these Terms.
• Upload content that is unlawful, obscene, defamatory, or otherwise objectionable.
• Impersonate any person or entity or misrepresent your affiliation with any person or entity.

Intellectual Property

All content, features, functionality, design, graphics, logos, icons, text, software, algorithms, and other materials comprising the App (collectively, "StepSavvy Content") are the exclusive property of StepSavvy and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to use the App for your personal, non-commercial use in accordance with these Terms. This license does not grant you any right to:

• Reproduce, distribute, or publicly display any StepSavvy Content.
• Modify, create derivative works from, or exploit the App or its content.
• Use the StepSavvy name, logo, or trademarks without prior written consent.
• Use automated systems (bots, scrapers, etc.) to access or extract data from the App.

TRADEMARK NOTICE: All shoe manufacturer names, brand names, trademarks, and product names mentioned in the App (including but not limited to Nike, Brooks, ASICS, Hoka, New Balance, Saucony, On, Altra, Mizuno, and Birkenstock) are the property of their respective owners. StepSavvy is not affiliated with, endorsed by, or sponsored by any shoe manufacturer. These names are used solely for identification and informational purposes.

Privacy & Health Data

Your use of the App is also governed by our Privacy Policy, which describes in detail how we collect, use, store, and protect your information. The Privacy Policy is incorporated into these Terms by reference.

The App may collect health-related data including but not limited to exercise completion records, recovery progress data, gait analysis images, and shoe wear assessments. This data is handled in accordance with our Privacy Policy and applicable health data protection laws.

We implement industry-standard security measures to protect your data, including encrypted data transmission (HTTPS/TLS), secure authentication, and row-level security policies on all database tables.

Subscriptions, Free Trial & Billing

StepSavvy offers a 7-day free trial that provides access to all premium features. Any unused portion of the free trial will be forfeited when you purchase a subscription.

After the free trial ends, your subscription will automatically renew at the plan you selected unless you cancel at least 24 hours before the end of the trial period. Subscription plans are:

• StepSavvy Premium (Monthly): $14.99 per month, billed monthly, 1-month auto-renewing subscription.
• StepSavvy Premium (Annual): $99.99 per year, billed annually, 1-year auto-renewing subscription.

Usage Limits. To maintain service quality and manage operating costs, AI-powered features have monthly usage limits. Limits reset on the 1st of each calendar month for paid subscribers, or are lifetime limits during the 7-day free trial. Current limits are:

• AI Form Check: 10 analyses per month on a paid plan; 3 total during the 7-day free trial.
• Foot Photo Analysis: 5 analyses per month on a paid plan; 2 total during the 7-day free trial.
• AI Gait Analysis: 20 analyses per month on a paid plan; 5 total during the 7-day free trial.
• AI Coaching Text (exercise explanations, shoe suggestions, compatibility scores, recovery report narratives): Unlimited.
• DPT-guided exercises, pain logging, shoe tracking, and Recovery Dashboard: Unlimited.

If you reach a limit, the affected feature will be disabled until your next reset (paid) or the end of your trial (trial). All other features remain available. We reserve the right to adjust these limits in the future, with at least 30 days’ notice for any reduction in cap values for existing subscribers.

Auto-Renewal: Your subscription automatically renews at the end of each billing period (monthly or annually) unless you cancel. Payment will be charged to your Apple ID account at confirmation of purchase. Your Apple ID account will be charged for renewal within 24 hours prior to the end of the current period. The renewal charge will be the same as your current plan price unless we notify you of a price change in advance.

How to Cancel: You may cancel your subscription at any time through your Apple ID account settings (Settings > [Your Name] > Subscriptions > StepSavvy). Cancellation takes effect at the end of your current billing period. You will continue to have access to premium features until then. No refunds are provided for partial billing periods.

Price Changes: We may change subscription prices at any time. If we increase the price of your plan, we will notify you at least 30 days before the change takes effect. Your continued subscription after a price change indicates acceptance of the new price.

Payment: All payments are processed by Apple through the App Store. StepSavvy does not collect, store, or have access to your payment information (credit card numbers, billing address, etc.). Payment disputes should be directed to Apple Support.

AI and Algorithmic Disclaimers

The App utilizes artificial intelligence, machine learning algorithms, computer vision models, and other automated analytical technologies to analyze images and other user-submitted information.

The App uses the following third-party AI services:

• Google's Gemini API — Gemini 3 Flash Preview powers gait video interpretation, exercise recommendations with dosing guidance, shoe compatibility scoring, recovery report narratives, shoe categorization, and exercise / recommendation explanations.
• Google's Gemini API — Gemini 3.1 Pro Preview powers AI Form Check (squat and bench press video analysis with extended reasoning) and Foot Photo Analysis (foot type and arch description from a photo).
• Google does not use submitted data to train AI models on the paid Gemini API tier. Submitted media is used only for the one-shot analysis that returned your result; the cloud copy is discarded after processing.
• Google MediaPipe BlazePose runs on-device (not cloud) to detect body landmarks from gait and Form Check videos for biomechanical measurement. The on-device pose pass itself does not send video to Google.
• Serper (Google Search API) looks up shoe product information. Only shoe brand and model names are sent.

Your name, email, and account credentials are never sent to these services. For full details on what data is shared with each service and how to manage your consent, see our Privacy Policy.

Before any data is sent to a third-party AI service, the App will present you with a consent dialog that explains what data will be shared and with whom. You may revoke this consent at any time in Profile > Data & Privacy, which will disable AI-powered features but will not affect your ability to use other parts of the App.

AI technology is inherently probabilistic and subject to error. StepSavvy makes no guarantees that AI-generated analyses will be accurate, complete, reliable, or free from error. AI-generated recommendations may not be appropriate for your individual circumstances.

AI technology may produce inaccurate or misleading results, fail to detect significant issues, generate false positives or negatives, or be influenced by image quality, lighting, and other factors. By using the App and submitting content for AI analysis, you expressly assume all risks associated with reliance on AI-generated outputs.

AI-Generated Exercise Recommendations: The App may recommend specific exercises with suggested frequency and dosing (e.g., "once a day, 3-4 times a week") based on your gait analysis results. These are AI-generated suggestions for general wellness purposes only, not individualized medical prescriptions. Always consult your physical therapist or healthcare provider before starting, stopping, or modifying any exercise program. Your PT knows your specific condition, surgical history, and recovery timeline better than any AI system.

Foot Strike Classification: When a side-view walking video is provided, the App may classify your foot strike pattern (heel strike, midfoot strike, or forefoot strike). This classification is based on estimated body landmark positions and may not be accurate for all walking conditions, speeds, or footwear types. It is provided for informational purposes only.

Assumption of Risk

You expressly acknowledge that physical activity, including exercises suggested through the App, involves inherent risks of injury. You voluntarily choose to use the App and engage in any activities suggested by the App.

You should always consult with a qualified healthcare professional before starting, stopping, or modifying any exercise program. StepSavvy shall not be liable for any injuries or harm you may suffer as a result of your use of the App or reliance on its content.

Limitation of Liability

To the maximum extent permitted by applicable law, StepSavvy, its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising out of or in connection with your use of, or inability to use, the App.

This limitation applies to, but is not limited to, damages for:

• Personal injury or adverse health outcomes related to exercises or recommendations viewed in the App.
• Loss of data, including exercise records, progress data, or user-uploaded content.
• Interruption, suspension, or termination of the service.
• Errors, inaccuracies, or omissions in gait analysis results or exercise recommendations.
• Unauthorized access to or alteration of your data or transmissions.
• Any other matter relating to the App.

In no event shall our total liability exceed the greater of (a) the amount you have paid to StepSavvy in the twelve (12) months preceding the claim, or (b) one hundred U.S. dollars ($100).

Essential Purpose. If any limitation or exclusion of liability in this Section is held to have failed of its essential purpose, liability shall nonetheless be limited to the greatest extent permitted by applicable law, and the remaining provisions of these Terms shall remain in full force and effect.

Disclaimer of Warranties

The App is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, whether express, implied, or statutory. We expressly disclaim all warranties, including but not limited to:

• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
• Any warranty that the App will be uninterrupted, timely, secure, or error-free.
• Any warranty regarding the accuracy, reliability, or completeness of gait analysis results or exercise recommendations.
• Any warranty that defects will be corrected or that the App is free of viruses or other harmful components.

Indemnification

You agree to indemnify, defend, and hold harmless StepSavvy and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use or misuse of the App.
• Your violation of these Terms.
• Your violation of any rights of another party.
• Any User Content you submit through the App.
• Any claim arising from or related to AI-generated content, recommendations, analysis, or outputs presented through the App, including without limitation any reliance you place on such outputs or any decisions you make based on them.

Termination

We reserve the right to suspend or terminate your access to the App at any time, with or without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason at our sole discretion.

You may terminate your account at any time by using the account deletion feature available within the App. Upon termination:

• Your right to access and use the App will cease immediately.
• Your personal data will be deleted within 30 days, except where retention is required by applicable law.
• Any data that has been anonymized or aggregated prior to deletion may be retained for analytical purposes.

The following sections shall survive termination: Medical Disclaimer, FDA Disclaimer, Intellectual Property, Limitation of Liability, Disclaimer of Warranties, Indemnification, Arbitration, and Governing Law.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Louisiana, United States, without regard to its conflict of law provisions. For any disputes not subject to arbitration, you and StepSavvy LLC agree to submit to the exclusive jurisdiction of the state and federal courts located in Lafayette, Louisiana.

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Dispute Resolution, Arbitration & Class Action Waiver

Mandatory Binding Arbitration. You and StepSavvy agree that any and all disputes, claims, or controversies arising out of or relating to these Terms, the App, or your relationship with StepSavvy shall be resolved exclusively through binding individual arbitration rather than in court.

Arbitration Provider and Rules. Arbitration shall be administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules (the “AAA Rules”), as modified by these Terms. The AAA Rules are available at adr.org or by calling the AAA at 1-800-778-7879. Arbitration may be conducted in person, by telephone, by video conference, or through the submission of written documents, as agreed by the parties or determined by the arbitrator. The arbitrator’s decision shall be final and binding on both parties, and judgment on the award may be entered in any court having jurisdiction.

Arbitration Fees. If you are a consumer initiating arbitration against StepSavvy, StepSavvy will pay all AAA filing, administrative, and arbitrator fees that exceed the amount you would have paid to file the same claim in the state or federal court of the county in which you reside, up to the maximum amount required by the AAA Consumer Arbitration Rules. Each party shall otherwise bear its own attorneys’ fees and costs, except that the arbitrator may award reasonable fees and costs to the prevailing party if the arbitrator finds that a claim or defense was frivolous or brought for an improper purpose.

Small Claims Court Exception. Notwithstanding this arbitration provision, either party may bring an individual claim in the small claims court of the county in which the consumer resides, provided the claim qualifies for small claims jurisdiction and proceeds on an individual (non-class, non-representative) basis.

Injunctive Relief Exception. Notwithstanding this arbitration provision, either party may seek temporary or permanent injunctive or other equitable relief in a court of competent jurisdiction to protect its intellectual property rights, trade secrets, or confidential information, or to prevent imminent irreparable harm. Seeking such relief shall not constitute a waiver of this arbitration provision as to any other dispute.

Class Action Waiver. You and StepSavvy agree that each party may bring claims against the other only in an individual capacity and not as a plaintiff or class member in any purported class, collective, consolidated, representative, or mass action. You and StepSavvy expressly waive any right to:

• File, join, or participate in a class action lawsuit.
• File, join, or participate in a collective action or representative action.
• Consolidate claims with claims of any other person.
• Serve as a private attorney general or in any other representative capacity.

The arbitrator shall have no authority to conduct a class-wide, collective, or consolidated arbitration. If this class action waiver is found to be unenforceable, then the entirety of this arbitration provision shall be null and void.

Waiver of Jury Trial. To the maximum extent permitted by law, you and StepSavvy hereby waive any right to a jury trial in any legal proceeding arising out of or relating to these Terms or the App.

30-Day Right to Opt Out. You have the right to opt out of this arbitration provision and class action waiver by sending written notice to stepsavvy.app@gmail.com within thirty (30) days of your first use of the App. Your opt-out notice must include your full name, address, email address, and a clear statement that you wish to opt out. If you do not opt out within the 30-day period, you and StepSavvy shall be bound by the arbitration provision and class action waiver.

Changes to Terms

We may update or modify these Terms from time to time at our sole discretion. When we make material changes, we will notify you through one or more of the following methods:

• A prominent notice within the App.
• An email to the address associated with your account.
• An update to the "Last Updated" date at the top of this page.

Your continued use of the App after the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree to the revised Terms, you must discontinue use of the App.

Children's Use

StepSavvy is not intended for individuals under the age of 16. If you are under 16, please do not use the app or provide any personal information. We do not knowingly collect personal information from individuals under 16. If we become aware that we have collected personal information from an individual under 16, we will take steps to delete that information as promptly as possible.

If you are a parent or guardian and believe your child under 16 has provided us with personal information, please contact us at stepsavvy.app@gmail.com so we can take appropriate action.

Apple App Store Additional Terms

This App is licensed, not sold, to you. Your use of the App through the Apple App Store is also subject to the following terms:

(a) These Terms are between you and StepSavvy LLC only, and not with Apple Inc. ("Apple"). StepSavvy LLC, not Apple, is solely responsible for the App and its content.

(b) Apple has no obligation to furnish any maintenance or support services with respect to the App.

(c) In the event of any failure of the App to conform to any applicable warranty, you may notify Apple for a refund of the purchase price (if any). To the maximum extent permitted by applicable law, Apple shall have no other warranty obligation with respect to the App.

(d) Apple is not responsible for addressing any claims by you or any third party relating to the App or your possession and use of the App, including but not limited to: (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation.

(e) In the event of any third-party claim that the App or your possession and use of the App infringes that third party's intellectual property rights, Apple shall not be responsible for the investigation, defense, settlement, or discharge of any such intellectual property infringement claim.

(f) Apple and its subsidiaries are third-party beneficiaries of these Terms. Upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

(g) You represent and warrant that: (i) you are not located in a country that is subject to a U.S. Government embargo or that has been designated by the U.S. Government as a ‘terrorist supporting’ country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.

General Provisions

Assignment. You may not assign or transfer these Terms or any rights granted hereunder, by operation of law or otherwise, without our prior written consent. Any attempted assignment in violation of this provision is void. StepSavvy LLC may assign or transfer these Terms, in whole or in part, to any successor or affiliate, including in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets, without notice to you.

Force Majeure. StepSavvy shall not be liable for any failure or delay in performing its obligations under these Terms due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics or public health emergencies, war, terrorism, civil unrest, government action, labor disputes, power or internet outages, or failures or interruptions of third-party service providers (including Apple, Supabase, Google, RevenueCat, or any cloud infrastructure provider).

No Waiver. Our failure to enforce any provision of these Terms shall not be construed as a waiver of that provision or of our right to enforce it at a later time. Any waiver must be in writing and signed by an authorized representative of StepSavvy to be effective.

Entire Agreement. These Terms, together with our Privacy Policy and Consumer Health Data Privacy Policy, constitute the entire agreement between you and StepSavvy regarding your use of the App and supersede all prior agreements, representations, and understandings.

Headings. Section headings are provided for convenience only and shall not affect the interpretation of these Terms.

Contact Information

If you have any questions, concerns, or feedback regarding these Terms of Service or the App, please do not hesitate to contact us.